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Title
Text copied to clipboard!Appliance Repair Service Technician
Description
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We are looking for a skilled and reliable Appliance Repair Service Technician to join our team. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of household and commercial appliances, including refrigerators, ovens, dishwashers, washers, dryers, and more. You will interact directly with customers, providing excellent service and ensuring that appliances are restored to optimal working condition.
As an Appliance Repair Service Technician, you will travel to customer locations, assess appliance issues, and perform necessary repairs on-site. You will need to have a strong understanding of mechanical and electrical systems, as well as the ability to read technical manuals and schematics. Your role will also involve ordering and replacing parts, testing appliances after repairs, and maintaining accurate records of services performed.
The ideal candidate will have prior experience in appliance repair, strong problem-solving skills, and a customer-focused attitude. You should be comfortable working independently, managing your schedule, and communicating effectively with clients. A valid driver’s license and a clean driving record are typically required, as well as the ability to lift and move heavy appliances when necessary.
This position offers a great opportunity for individuals who enjoy hands-on work, troubleshooting, and helping people solve everyday problems. If you are passionate about technical repair work and delivering high-quality service, we encourage you to apply and become a valuable part of our growing team.
Responsibilities
Text copied to clipboard!- Diagnose and troubleshoot appliance issues accurately
- Repair and maintain various household and commercial appliances
- Order and replace defective parts as needed
- Test appliances to ensure proper functionality after repairs
- Provide excellent customer service and explain repair processes
- Maintain detailed records of services performed and parts used
- Follow safety procedures and company protocols
- Keep tools and equipment in good working condition
- Stay updated on new appliance technologies and repair techniques
- Manage daily schedule and travel to customer locations
Requirements
Text copied to clipboard!- High school diploma or equivalent
- Proven experience as an appliance repair technician
- Strong knowledge of mechanical and electrical systems
- Ability to read and interpret technical manuals and schematics
- Excellent problem-solving and diagnostic skills
- Good communication and customer service abilities
- Valid driver’s license and clean driving record
- Ability to lift and move heavy appliances
- Familiarity with safety standards and procedures
- Self-motivated and able to work independently
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in appliance repair?
- Are you certified in any specific appliance brands or systems?
- Can you describe a challenging repair you successfully completed?
- Do you have a valid driver’s license and reliable transportation?
- Are you comfortable working independently in customer homes?
- What types of appliances are you most experienced with?
- How do you stay current with new appliance technologies?
- Are you able to lift and move heavy appliances safely?
- What is your approach to customer service?
- Do you have experience using diagnostic tools and software?